Office Work Flow

The following office work flow is based on the practice of Samuel T. Bowen, MD. I offer this as a guide to the developers who need to improve their knowledge of the work flow in an ambulatory clinic.

Our clinic is somewhat different from a typical primary care practice in the United States. We see about 1/2 of our daily volume as scheduled primary care visits. About 1/2 our visits are patients who walk in with out appointments. As such a large proportion of our visits are for patients who do not have an "assigned physician."

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• Office Work Flow Main Page
• General Office Visit Work Flow
  • First Contact
  • Online Registration
  • Check In (registration)
  • Verify Identity (2 Identifiers)
  • Gather Demographics
  • Scheduling Appointment
• The Laboratory
  • CLIA Number
  • Add a New Methodology
  • Add a Waivered Methodology
  • Patient Log
  • Collecting a Specimen From a Patient
  • Specimen Analysis
    • Reference Laboratory
    • In Office Analysis
    • Referring Physician
  • Panic Log
  • Quality Assurance
    • Communication Log
    • Quality Assurance Log
    • Testing Analyst Credentials and monitoring
  • Proficiency Testing
  • Job Cost Analysis
• Xrays
• Billing Cycle

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Category Clinic Work Flow