Office Visit Flow Labs

Patient signs in and is greeted.

If new patient, paperwork is filled out and entered into the computer. If established patient, information is verified and updated if necessary.

Receptionist prints Superbill (router).

Patient is called to back if in for office visit and practitioner steps in. Order necessary labs.

If patient is just in for labs, patient is called to lab.

MOA verifies legal order, diagnosis and lab tests then creates a lab request. A copy of this valid order must be available in the lab for later review by CLIA or COLA site reviewers.

If necessary, MOA has patient sign ABN.

MOA collects specimen from patient. Notes date:time:initials patient name and chart number on specimen tube.

MOA prepares specimen and enters into lab log.

Specimen is picked up by outside laboratory.

Reference transportation.

Refer diagnostic testing.

Results are transmitted to lab computer.

Labs are printed.

MOA checks off labs on log. Checks for missing labs.

Labs are reviewed by ordering practitioner.

Patient is called to notify them of results. If unable to notify by phone, patient is notified by mail. Whenever possible, patient questions are answered.

If abnormal lab results, patient is scheduled for follow up.

Patient testing date recorded. Patient results put in patient result log.

Print log daily. Keep hard copy- off site back up.

Notify ordering practitioner (pop-up note or patient note)

Panic value alerted. Alert practitioner of panic value.

MedID Pt Name the panic value reference range

If practitioner is out of office, fax or email result to ordering practitioner.

Response of practitioner -please repeat study -please send for confirmation

To add a methodology validate new reagents run old controls as new machine specimen to verify it is working

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• Office Work Flow Main Page
• General Office Visit Work Flow
  • First Contact
  • Online Registration
  • Check In (registration)
  • Verify Identity (2 Identifiers)
  • Gather Demographics
  • Scheduling Appointment
• The Laboratory
  • CLIA Number
  • Add a New Methodology
  • Add a Waivered Methodology
  • Patient Log
  • Collecting a Specimen From a Patient
  • Specimen Analysis
    • Reference Laboratory
    • In Office Analysis
    • Referring Physician
  • Panic Log
  • Quality Assurance
    • Communication Log
    • Quality Assurance Log
    • Testing Analyst Credentials and monitoring
  • Proficiency Testing
  • Job Cost Analysis
• Xrays
• Billing Cycle

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