MedEx

MedEx Communication Service is a commercial messaging module available to openEMR practices utilizing version 5.0.1 and higher.

MedEx features:

Appointment Reminders and Recall Messages using E-mail, SMS and Voice.

SMS Bot: openEMR-embedded SMS interface. Real-time SMS inside openEMR.

Go Green Messaging: send paper documents digitally.

Announcements: Blast SMS and/or Voice messages to select patients

Announcements and Go Green documents can be specific to:

• Office location
• Provider
• Appointment Type
• Visit Status

Activating MedEx

MedEx is activated by:

1. Navigate to Globals->Connectors and check the Enable MedEx Communication Service box.

2. Refresh/open the Messages tab.

3. Navigate the Messages tab new sub-menu to File->Setup MedEx.

• Begin the Sign-up process from within your EHR
• Your server must be connected to the internet to create a secure connection to MedEx

4. Login in to MedEx to configure your services before sending your messages.

• There is a fee for this service.
• Inquire[1] about special rates for free or non-profit organizations.
• Text-to-speech services are currently limited to English and Spanish.
• Rates may vary due to higher transmission costs in some countries.
• MedEx is a strong contributor and supporter of FOSS.